Before you proceed to shop at Bangkoksextoy, it is important that you go through our terms and conditions. Being aware of these will ensure a smooth and transparent ordering experience. Please read the following points carefully:
- Bangkoksextoy strictly sells its products to individuals who are 18 years of age or older. While placing an order, customers must confirm their age. Failure to meet the age requirement will lead to order cancellation.
- If you receive an incorrect product, you must notify us within 48 hours of delivery. Failing to report within this time frame will result in cancellation of any return or exchange requests.
- If the product is damaged due to our fault, we will accept a replacement request. As the damage is caused from our end, we will take full responsibility and send a replacement.
- All products at Bangkoksextoy are new, fresh, and imported. We do not deal in used products. Even if a request is made to return or replace a used item, it will be rejected immediately.
- We strictly prohibit the commercial use of any of our products. Bangkoksextoy exists to cater to the personal wellness of individuals and promote sexual well-being. Therefore, all products must be used solely for personal purposes.
- If the product is damaged by the customer, Bangkoksextoy will not be held responsible. In such cases, we will not accept any return or replacement request.