Terms and conditions

The online service agreement of our website, bangkoksextoy.com, lays down some terms and conditions. One who intends to visit our website, no matter for what purpose, must read and understand these carefully. Here are the following terms and conditions that must be followed under all circumstances:

  •          The user should be 18 and above - Prior to accepting an order at Bangkok Sex Toy, it would be first confirmed that the user is 18 years of age and above. Only after it is confirmed, the order will be processed. On the contrary, if it is found that the user has not met this age limit, the order will be cancelled. Therefore, the user must necessarily specify his/her actual age to ensure that the order is placed successfully.


  •          Report us within 48 hours - If the customer, under any circumstance, finds that he/she has received a wrong product, it must be reported to us within 48 hours. In case, if he/she fails to inform within those 48 hours, the request for returning the order will not be taken.


  •          Products to be replaced and not refunded - The customer can always send a request for returning a product if it seems inappropriate. In such cases, the product will be replaced. However, no request for money refund will be granted.


  •          Fresh products only - Bangkok Sex Toy prohibits used products. Therefore, it will reject a customer’s request for any type of used product. Since health and hygiene along with sexual wellness are what we aim at, we sell and take return requests for only fresh products.


  •          Products only for personal Use - We sell products strictly for personal use and not for any business gains. Therefore, we always advise our customers not to use any of our products with a third party.


  •          Damage by the user not to be considered - If the parcel delivered by us undergoes no damage but the customer later damages it, no return request will be accepted. In such cases, we will not be answerable for handling these types of cases.